FAQ
Have questions about our themes? Here are the most frequent questions and answers. If you have questions about our services please click here.
If you can’t find an answer to your question, or still need help please contact us.
I am interested in buying a theme but I would like to know if the themes are compatible with the latest WordPress version?
Absolutely! All our themes are compatible with the latest WordPress version. We perform testing before each WordPress update to ensure that our themes will be compatible immediatley and provide updates if necessary.
Can I use these themes on multiple domains?
Yes. We offer unlimited usage for every theme purchase, the license allows you to use the theme(s) on as many websites as you wish. You do not have to purchase a seperate license for each instance or new theme installation.
So basically there is no developer license/package?
It does not matter whether you’re a standard user, blogger, or a developer who wants to use the themes to build client sites. It’s the same package, the same license offered at the same one-time fee.
I ordered 2 free bonus themes with my purchase. How can I receive my bonus themes?
Please rest assured that we review all orders and you will be receiving your bonus themes directly from us very soon.
Do you offer after sales support?
Our after sales support is our highest priorities. It is our goal to serve all customers with equal and fair customer service and after sales support. We are sure that our after sales support will amaze you. In so many cases, we’ve helped our customers with free modifications, saved them a lot of time and money by providing easy solutions to achieve their specific needs for the themes . We are confident that you will love our premium support service.
Will I be eligible to receive free updates of for my themes?
We regularly release theme updates to improve quality and add more features. We focus on quality and not quantity. Our themes are bundled with so many features, and we’re constantly working to update them to maintain a very high level of quality.
As a Deluxe Themes customer, you will always receive free theme updates for lifetime. No subscriptions, no hidden fees, no conditions – it’s as simple as that.
Do I also get free theme support for life after I purchase?
Yes. Our support forum are public and accessible to all our users. That’s the place you can get answers and solutions by Deluxe Themes experts. Your support access never expires after you purchase a theme and yes, you get free theme support for as long as you’re using the theme.
I just want to confirm. I am paying $49 to download your premium theme (including any eligible bonus themes), plus lifetime support and free updates, no hidden costs or subscriptions ever?
That is right. This is our promise to you. We’ve never charged for a theme update, or theme support.
Still not sure? Drop us a message.